Join Our Team!

Gross Electric is the leading innovative lighting and electrical distributor in the markets we serve.

We are committed to:

  • Outstanding Customer Service
  • Providing Quality Products at Competitive Prices
  • Growth and Development of Our Team Members
  • Achieving Adequate Profits
  • Integrity in All Business Dealings

We would love for you to join our team! Please take a look at our current open positions below.

JOB TITLE: Lighting Showroom Manger

LOCATION: Ann Arbor, MI

JOB SUMMARY:

Become a leader at Gross Electric, a 108-year-old family owned and operated lighting and electrical supply distributor headquartered in Toledo, Ohio. As the Lighting Showroom Manager in our Ann Arbor, Michigan location, you will be working in an industry leading showroom committed to delivering personalized customer experiences to our builder, designer, and retail clients

KEY RESPONSIBILITIES:

Drive lighting sales

Manage & coach showroom sales staff

Create & nurture a positive team environment

Develop & maintain customer relationships

Manage customer contacts

QUALIFICATIONS / EXPERIENCE:

Minimum 2 years sales management experience required

Design experience preferred

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JOB TITLE: Showroom Sales Consultant

DEPARTMENT & LOCATION: Showroom, Ann Arbor

REPORTS TO: Ann Arbor Showroom Manager

JOB DESCRIPTION:

The Showroom Sales Consultant is responsible for selling lighting solutions to retail and light commercial customers, builders, designers, and electrical contractors.

KEY RESPONSIBILITIES:

Achieve monthly and yearly sales goals and continue to grow sales volume.

Establish, develop & maintain excellent relationships with all existing & prospective customers.

  1. Approach customers quickly & politely. Make them feel welcome and look for customers not being attended to & re-approach after a little time if necessary.
  2. Independently solve problems, seek solutions and learn from previous experiences to find solutions
  3. Maintain customer relationships through consistent communication. Keep them apprised of new products, new services and other interesting/important information to keep them connected with Gross Electric.

Quality of work

  1. Effectively communicate with customers and co-workers through queues, email, phone, voicemail, and thank you cards in a timely matter.
  2. Process orders accurately and efficiently.
  3. Do what is expected on time without having to be reminded.
  4. Maintain superior product knowledge through self-study, online courses and vendor training, keep current with industry trends.
  5. Work respectfully with the team in a positive environment.

QUALIFICATIONS: This position requires excellent customer service skills and the ability to effectively manage customer accounts. Have a positive attitude & demonstrate this in the performance of duties. Contribute to a positive work environment & team spirit.

EDUCATION: Bachelor of Arts in Design and/or Sales preferred

EXPERIENCE:

  1. Experience in the lighting business preferred
  2. Sales experience… demonstrated ability to open and close sales
  3. Relationship building… Ability to build effective relationships based on trust, respect and collaboration with all levels and functions of an organization
  4. Has a proven track record of making customer satisfaction a priority
  5. Learning agility… Ability and willingness to learn from experience, and then apply that learning to perform successfully under new situations
  6. Excellent communication skills, both oral and written
  7. Knowledge of computer software and applications

Thank you for your interest! Currently we have no positions available in this job category. If you would like an application to fill out for future consideration please click the button below.

Thank you for your interest! Currently we have no positions available in this job category. If you would like an application to fill out for future consideration please click the button below.

Thank you for your interest! Currently we have no positions available in this job category. If you would like an application to fill out for future consideration please click the button below.